College Contact Center
With over 20 years of experience in higher education, our US-based contact center answers student and parent questions correctly the first time. Staying in touch with students is an integral part of ensuring their success. From basic college admissions questions to financial aid process support, the experts of Edamerica can help you serve your students quickly and effectively
Our custom email and call capabilities can provide school-branded messages that keep your students informed. Reach out to students and communicate essential information about registration and financial aid deadlines, required immunizations, campus events or other topics your students need to know.
Inbound Support
- Phone
- Email Management
- Online Chat
- Text Messaging
Expertise
- Tenured Student Response Team
- Financial Aid Knowledge
- Higher Education Focus
Technology
- Self-help Options and Ticket Tracking
- 100% Call Recording
- Flexible Reporting Options
Advance Your
Student Success
We exist to provide solutions that support your mission to serve students. Connect with our knowledgeable marketing representatives to learn more about the custom solutions that we can provide for your college.
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